JOINT BASE SAN ANTONIO, Texas –
An ID card renewal process for military dependents and retirees that originated three years ago at Patrick Air Force Base, Florida, is gaining traction in the Air Force and is already up and running at Joint Base San Antonio.
The new online process, which replaces scheduling an appointment through the Real Time Automated Personnel Identification System, also known as RAPIDS, slashes the time dependents and retirees have to wait before they receive their renewal ID cards.
“By doing this online process, waiting times for dependent and retiree renewals will go from seven weeks for an appointment to seven business days,” said 1st Lt. Anne Herrmann, Joint Base San Antonio-Lackland Military Personnel Section chief.
Long waiting periods for ID card appointments have been the norm in recent months because of Air Force-wide Defense Enrollment Eligibility Reporting System computer outages, higher demand during permanent-change-of-station season and an overall greater number of customers during the summer months, Herrmann said. DEERS is the system used to process ID cards for dependents, retirees and active-duty members.
“We have been grappling with DEERS issues for most of April-June,” she said. “This has created a problem since a lot of the appointments that were made were unable to be completed during that time. The system has been functioning well for the last few weeks, but we are still experiencing a high volume of customers at this time and there is almost a seven-week wait for appointments.”
However, the new online process for dependent and retiree renewals should help the situation, Herrmann said, freeing up other appointments for active-duty members, civilian employees and contractors seeking to renew their common access cards and those who are receiving ID cards for the first time.
Patrick AFB’s online ID card process provided a blueprint for JBSA, said Fran Santiago, JBSA-Lackland MPS ID Card Section lead.
“We had many complaints about the amount of time it takes to make an appointment for an ID card, so to try to expedite the process, we looked at ways to innovate and came up with the online ID card process, based on Patrick Air Force Base’s success,” she said. “They did an initiative to try to reduce the amount of wait time and we piggy-backed on them, asking for information and getting pointers from them.”
Dependents and retirees can renew their ID cards online by going to the JBSA website at http://www.jbsa.mil,
clicking on the “ID Cards Online” link on the right side of the home page and completing the three steps on the page titled “Dependent and Retiree ID Card Renewal Online.” All documents and photos are uploaded online and sent to the MPS through the website.
“We made a web page for it so it would be more convenient for our customers,” said Airman 1st Class Dillan Barker, JBSA-Lackland MPS customer support technician.
“With the new feature, they can easily go to the site and then we’ll get a notification in our in-box to create the ID card. It’s 100 percent more efficient.”
To better serve their customers, JBSA’s military and personnel sections have already expanded their hours; they are now open from 7:30 a.m. to 4:30 p.m. on weekdays and will be open the first Saturday in August for walk-in customers, with updates posted on the JBSA Facebook page, the 502nd Force Support Squadron website and JBSA Twitter accounts. In addition, each location sets aside a block of time each week for new civilian employees.
Another innovation on the horizon is the use of kiosks at MPS locations that will enable customers to sign in online without being in the facility for all services, such as outbound assignments, passports, re-enlistments, ID cards, separations, retirements and customer service, Herrmann said.
“This kiosk will enable customers to see the current wait time for that section,” she said.
“It will send them a text notification when they are next in line.”
In addition, more online options may be available in the future, Herrmann said.
“The online ID card process for renewals is the only online option at the moment, but we will be introducing more online capabilities over the next year in phases,” she said.
(Updated July 2022)
Need to renew your military ID but not sure how? Lost your ID? Need to get a new ID for a family member? Need to update your address or other information? MOAA has organized the resources you’ll need for all those activities below; click the link to go directly to the subject of interest, or scroll down for all the information:
The Uniformed Services ID Card is for military family members, retirees and former servicemembers, members of the Individual Ready Reserves, and inactive National Guard members.
Other military community members who may be eligible for military benefits include former spouses who have not remarried, 100% disabled veterans, and Transitional Health Care recipients.
The Common Access Card (CAC) is the standard ID for active duty service members as well as Selected Reserve members, DoD civilian employees, and some contractors.
The renewal date for military ID cards varies depending on a wide variety of factors; in general, it is every four years and the expiration date is on the front of the card.
Children under 14 will not be issued an ID card unless:
Beginning in the summer of 2021, DoD began issuing Uniformed Service Identification (USID) cards with indefinite expiration dates to dependent spouses and other eligible individuals at age 65 (previously age 75). This issuance does not impact cards issued with indefinite expiration dates before 2021.
If you are enrolled in the Defense Enrollment Eligibility Reporting System (DEERS), your eligibility can be verified and the card can be issued at the nearest military ID card issuing office.
The easiest way to make an appointment is by going to the ID Card Office Online (RAPIDS) website. The site has an ID Card Office Locator where you can plug in your ZIP code and find the closest office to you. Many offices are not answering their phones at this time, so it’s best to make an appointment online.
Appointments fill up quickly. If you cannot find an available appointment, you may need to widen your search radius and look further out.
Some offices also have walk-in hours.
The following special categories of personnel must have their ID card application verified by their service branch (Army, Marine Corps, Navy, Air Force, Space Force, Coast Guard, U.S. Public Health Service, and National Oceanic and Atmospheric Administration):
Beneficiaries should apply for a new ID card when their existing card is within 90 days of expiring. Many card-issuing locations have a significant backlog of customers, so it’s a good idea to make an appointment well in advance of the expiration date.
What About the Next Generation Uniformed Services Identification Card?First introduced in July 2020, the Next Gen USID Card transitions the current ID card to plastic cardstock with enhanced security features.
ID card issuance facilities will issue Next Gen USID cards to those with expiring ID cards.
Individuals with older cards that have an indefinite expiration date (INDEF) may exchange those cards for Next Gen USID cards at their convenience by following the instructions in the section How do I Get a New ID Card? Per a July 2022 Military.com report, plans call for the complete phase-out of older cards by 2026; MOAA contacted DoD's Defense Manpower Data Center to determine a specific date and was told it is "has yet to be determined," and that officials "encourage those with an ID card that has an indefinite expiration date printed thereon, to schedule an appointment to have the card replaced at their convenience sometime between now and 2026."
Individuals with older cards that have an expiration date should follow the regular replacement process, applying for a new ID within 90 days of the expiration date. Cards will not be reissued solely for the purpose of upgrading to the Next Gen USID.
Two forms of ID from this list of acceptable identity documents. One must be an unexpired, federal- or state-issued photo ID.
You should review the Pre-Arrival Checklist at CAC.mil, which contains all of the information needed to obtain or renew a DoD ID card.
How Do I Update My Information in DEERS?DoD reports continuing, significant problems with maintaining accurate and current addresses in the DEERS database, particularly for retired servicemembers and their families and survivors.
It is important for surviving family members to update their personal information in DEERS when the active duty or retired sponsor dies.
You can update your information at milConnect ID Card Office Online if you have a DS Logon or CAC card.
Alternatively, members may fax the data to (831) 655-8317 or call DEERS at (800) 538-9552. You also can update your address by writing:
DEERS Support Office
ATTN: COA
400 Gigling Road
Seaside, CA 93955-6671
If you are disabled or have an incapacitated dependent and cannot get to an ID card office, you may be able obtain a new ID card by mail from the nearest military ID card office.
Locate your nearest ID card office by using the RAPIDS site locator. Call the office to verify mail-in ID card procedures. Plan ahead if updating by mail; the process may take from four to six weeks.
The list below describes the general process. MOAA recommends you call the nearest ID card for specific information:
Enter “INCAP” when the individual cannot sign because of a mental or physical incapacity.We are always here to help. Call us at 800-234-6622 or email us at [email protected].
Question: Does the length of service include military conscription if I studied before the army, did not work? Do I need an entry in the work book about the service? Does the length of service include conscription in the army, if he worked before the army.
Answer: In accordance with Article 30 of the Federal Law of December 17, 2001 No. 173-FZ “On labor pensions in the Russian Federation”, in order to assess the pension rights of insured persons, the total length of service is understood as the total duration of labor and other socially useful activities until January 1, 2002, taken into account in a calendar order, which, along with periods of work as a worker and an employee, includes periods of military service, as well as service equivalent to it, provided for by the Law of the Russian Federation "On pension provision for persons who have completed military service, service in the internal affairs bodies, the State Fire Service, the bodies for the control of the circulation of narcotic drugs and psychotropic substances, institutions and bodies of the penitentiary system, and their families";
Periods of military service are counted in the insurance period if they were preceded and (or) followed by periods of work and (or) other activities provided for by Article 11 of the Federal Law of December 17, 2001 No.
173-FZ “On labor pensions in the Russian Federation”, for example: the period of receiving benefits for compulsory social insurance during a period of temporary disability or the period of care carried out by an able-bodied person for a disabled person of the first group, a disabled child or a person who has reached the age of 80 years.
To confirm the period of service in the Army, a document indicating the terms of service and dismissal (military ID) is provided.
Question: How can I confirm the length of service if there is no work book?
Answer: In accordance with the Rules for calculating and confirming the length of service for establishing labor pensions, approved by Decree of the Government of the Russian Federation of July 24, 2002 No. 555, the main document confirming the periods of work under an employment contract is a work book of the established form.
In the absence of a work book, as well as in the case when the work book contains incorrect and inaccurate information or there are no records of individual periods of work, written employment contracts drawn up in accordance with the labor legislation in force on the day the relevant legal relationship arises are accepted to confirm the periods of work , work books of collective farmers, certificates issued by employers or relevant state (municipal) bodies, extracts from orders, personal accounts and payroll statements.
Documents issued to confirm periods of work, periods of other activities and other periods must contain the number and date of issue, last name, first name, patronymic of the insured person to whom the document is issued, date, month and year of his birth, place of work, profession (position) , the grounds for their issuance (orders, personal accounts and other documents).
The certificate must indicate the purpose for which the certificate was issued, for example: the certificate was issued for the purposes of pension provision.
Question: I am 21 years old and I receive a survivor's pension, I study at the university, I want to start a business. Is it possible to continue paying survivor's pension?
Answer: According to subparagraph 1 of paragraph 2 of Article 9 of the Federal Law of December 17, 2001 No. 173-FZ "On labor pensions in the Russian Federation", regardless of any circumstances (study, work, dependency, legal capacity and marriage), the children, brothers, sisters and grandchildren of the deceased breadwinner are considered disabled until they reach the age of 18 years.
The interests of adult children, brothers, sisters and grandchildren of the deceased breadwinner, namely persons who have reached the age of 18 years and older, studying full-time in educational institutions of all types and types, regardless of their organizational and legal form, with the exception of educational institutions of additional education, also taken into account in subparagraph 1 of paragraph 2 of Article 9 of Law No. 173-FZ of December 17, 2001. On labor pensions in the Russian Federation.
Specified persons before they complete such training, i.e. if they have the status of students, they are recognized as disabled and have the right to a labor pension under the SEC until graduation (regardless of entrepreneurial activity during this period), but no longer than until they reach the age of 23 years, if they were dependent on the deceased.
Question: This year I turned 50 years old. Am I entitled to a pension if I have worked in Tyva (equal to the Far North) for 18 years, and have two children?
Answer: According to paragraph 2.
Art. 28. Federal Law of December 17, 2001 No. 173-FZ "On labor pensions in the Russian Federation", an old-age labor pension before reaching the age, is assigned to women who have given birth to two or more children upon reaching the age of 50 years, if they have an insurance record of at least 20 years and have worked for at least 12 calendar days. years in the regions of the Far North or at least 17 calendar years in equivalent areas;
To determine the right, you need to contact the territorial body of the Pension Fund of the Russian Federation at the place of residence.
Question: Am I entitled to a survivor's pension because my father died. I am 19 years old and I am a 2nd year student at ESSTU. Where do you need to submit documents?
Answer: In accordance with Article 9 of the Federal Law of December 17, 2011 No. 173-FZ "On labor pensions in the Russian Federation", disabled family members of the deceased breadwinner have the right to a labor pension in the event of the loss of a breadwinner.
Disabled family members of the deceased breadwinner are children, brothers, sisters and grandchildren of the deceased breadwinner under the age of 18, as well as children, siblings and grandchildren of the deceased breadwinner studying full-time in educational institutions of all types and types, regardless of their organizational - legal form until they have completed such training, but no longer than until they reach the age of 23 years.
With the necessary documents for granting a survivor's pension, which include: passport, death certificate of the breadwinner, work book, military ID, salary certificate for 5 years (60 months) in a row until January 1, 2002 during the working activities of the deceased breadwinner, a document confirming the relationship with the parent (birth certificate), insurance certificate of the deceased (if any), you should contact the Pension Fund Office at the place of residence.
In the absence of the length of service and earnings of the deceased breadwinner, you will be assigned a social pension.
Question: May 2011 I bought an apartment on an installment plan, I paid the down payment immediately, the balance must be paid before December 30, 2011, I registered the apartment in my property, where I registered myself and my children. The second child is not yet 3 years old (born on 07.09.2009) Can I use maternity capital to pay off the balance?
Answer: In accordance with paragraph 1 of Article 7 of the Federal Law of 29.12.2006 No. 256-FZ "On additional measures of state support for families with children" disposal of funds (part of the funds) of maternity (family) capital (MSK) is carried out by persons who have received a certificate no earlier than three years after the date of birth (adoption) of the second, third child or subsequent children.
In accordance with paragraph 6 of Article 10 of the Law of December 29, 2006 No. 256-FZ (subject to amendments made by the Federal of December 29, 2010 No. 440-FZ) funds (part of the funds) of maternity (family) capital can be used to repay the principal debt and pay interest on loans or loans for the purchase (construction) of residential premises , including mortgage loans granted to citizens under a loan agreement (loan agreement) concluded with an organization, including a credit institution, regardless of the period that has elapsed from the date of birth (adoption) of the second, third child or subsequent children.
An application for the disposal of maternity (family) capital funds can be submitted at any time from the date of birth (adoption) of the second, third child or subsequent children only in the case of a targeted loan for the purchase (construction) of residential premises, including mortgage loans provided to citizens under a loan agreement (loan agreement) concluded with an organization, including a credit organization.
Question: Is it possible to use maternity capital to educate an older child at the international center Artech-ISTU for a 3-year program Artech Certified Computer Professional?
Answer: According to Article 11 of the Federal Law of December 29, 2006 No. 256-FZ “On additional measures of state support for families with children”, funds (part of the funds) of maternity (family) capital can be used to educate a child in any educational institution on the territory of the Russian Federation, which has the right to provide relevant educational services.
MSK funds can be directed:
If the international center Aptech-ISTU is located on the territory of the Russian Federation, has a license for the right to carry out educational activities and a certificate of state accreditation, it is possible to use MSC funds to educate a child in this educational institution.
Question: Is it possible to use maternity capital as an additional payment when buying an apartment registered in the ownership of the mother of a woman who has the right to maternity capital?
Answer: In accordance with the Federal Law of December 29, 2006 No.
256-FZ "On additional measures of state support for families with children", the right to additional measures of state support arises, in particular, at the birth (adoption) of a child (children) with Russian citizenship, for the following citizens of the Russian Federation, regardless of their place of residence:
Only persons who have received a certificate can dispose of the funds of M (S) K both in full and in parts.
The acquired residential premises must be registered in the common ownership of the person who received the certificate, his spouse, children (including the first, second and subsequent children).
Since the dwelling is registered to the grandmother, it is not possible to use the funds of M (S) K for an additional payment when buying an apartment.
Question: Is it possible to use maternity capital to build a house without waiting for the second child to reach the age of three?
Answer: An application for the disposal of maternity (family) capital funds can be submitted at any time from the date of birth (adoption) of the second, third child or subsequent children only in the case of a targeted loan for the purchase (construction) of residential premises, including mortgage loans presented to citizens under a loan agreement (loan agreement) concluded with an organization, including a credit organization.
Question: We have three children, the third child was born in 2010. and we would like to increase the area of the house. The house was built on a garden plot in 2007. Can we use a certificate?
Answer: In accordance with paragraph 1 of Article 7 of the Federal Law of December 29, 2006 No. 256-FZ “On additional measures of state support for families with children” (as amended by the Federal Law of July 28, 2010 No.
241-FZ) disposal of funds (part of the funds) of maternity (family) capital (MSC) is carried out by persons who have received a certificate no earlier than three years after the birth (adoption) of the second, third child or subsequent children.
In accordance with the Rules approved by the Decree of the Government of the Russian Federation of November 27, 2010 No. No. 937 when sending MSC funds to pay for the construction of an individual housing construction facility with the involvement of a construction organization, as well as without involving a construction organization, among the necessary documents, a copy of the building permit is required.
Article 34 of the Federal Law of April 15, 1998 66-FZ "On horticultural, horticultural and dacha non-profit associations of citizens" establishes the procedure for the construction of objects for individual (family) and general use in a horticultural, horticultural or dacha non-profit association. in accordance with which the erection of buildings and structures on garden, garden or country plots of land is allowed only after the approval of the construction projects by the local government in the manner prescribed by urban planning legislation.
Based on this, it follows that there are no legal grounds for issuing a building permit on a land plot provided for gardening, dacha farming.
Thus, without a copy of the construction permit, the funds of maternity (family) capital to pay for the construction of a house, reconstruction of an individual housing construction object cannot be used.
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The editor of the portal gosuslugi.ru Sasha Volkova told how to escape from the routine and solve bureaucratic issues with ease:
« If I find a receipt or an official letter in the mailbox, I attach it with a magnet on the refrigerator and forget it. The mere sight of government forms makes me cringe: if such a letter is opened, it turns out that you need to go somewhere, sit in line, fill out some papers. Because of this phobia, the most elementary procedures become unbearably difficult for me.
There is no person in the world more helpless in the bureaucracy than I am.
Therefore, instead of ramming my forehead into ministries and departments, I learned how to do it in roundabout ways. We got advice for those who, like me, do not like pieces of paper.
1. Create an account on the public services portal
Usually, to draw up a document, you come to the department at least twice: you submit an application, and then you receive a finished document. With the public services portal, the path is shortened: you submit an electronic application, and you come to the department only once.
You won't have to go to many services at all. For example, you can pay traffic police fines on the website or in the mobile application of public services. It is clear that fines can be paid in any Internet bank or third-party service. But sometimes they don't send the payment information to the database. You pay, and the fine is still in your debt. Public services do not have this problem.
Registering on the public services website is simple: you need passport data and a SNILS number.
SNILS is a green laminated card, you should have done it at the university or at your first place of work.
If you like everything new, try the new version of public services, it's convenient: http://beta.gosuslugi.ru.
You will also need to go to one of the service centers (https://esia.gosuslugi.ru/public/ra/) to check your identity there. It's easier than it seems: when I was registering for public services, I went to the Rostelecom office near my house, and there a teller registered me in half a minute in a completely empty room.
What to do: register on the portal http://gosuslugi.ru or http://beta.gosuslugi.ru. Go to the post office or Rostelecom for five minutes
Savings: at least half the time to communicate with the government on any issues
2. Get registered to do everything faster
With a stamp in your passport or with a certificate of registration, life is simplified. According to the Constitution, you can freely move around the country, live and work wherever you want.
However, the state still wants to know where you live. This is necessary to calculate the load on local clinics, schools and departments (and to make it easier to find you for debts). Therefore, we are asked to register where we now live.
If you are registered, then you are, as it were, “at home” in this area: you can easily register at a local clinic, get a license at the local traffic police, get a foreign passport at the local Federal Migration Service, open an individual entrepreneur at the local tax office, etc.
If you are not registered where you live (for example, you have a permanent registration in one city, but you live in another), then everything is much more complicated. You will get a foreign visa not for a month, but for four months. They may not be able to get a job. Rights will definitely have to get in your hometown. You will not be allowed to enroll in a public kindergarten.
In general, living without registration means always getting money and spending a lot of time on everything.
You just need to get together one day and register. It's worth it.
If you are renting, make a temporary registration. The most difficult thing here is to convince the owner to come to the office of the Federal Migration Service with documents. Tell him that with registration you will be tied to his apartment and will not want to change housing.
Generally speaking, your landlord is required by law to register you. But starting a conversation with the law is a bad idea, just turn the person against you. To begin with, convince him that it will be useful to him.
If you live in your own apartment, everything is simpler: go to the Federal Migration Service with your passport and apartment certificate and put a stamp in your passport. It's a matter of the hour and it just needs to be done.
Registration alone will solve many of your problems. You can quickly draw up any documents, enroll your child in kindergarten, contact the clinic without any questions.
What to do: go to the Federal Migration Service or send the owner of the apartment there
Savings: on an infinite number of documents in the future. Registration is faster and easier
3. For men: close the question with a military ID
According to the law, after university you must have a military man. But in fact, many people forget to do it, do not come to the military registration and enlistment office, remain with an expired registration, etc. This is a big mistake.
Let's say you don't need a military ID right now. You received a deferral from the army, went to work, and somehow the military registration and enlistment office did not touch you. It seems that if necessary, you will always come to the draft board and issue a military man, but for now there are more important things to do.
But if you go to apply for a foreign passport, then you will definitely need a military man or a registered one. I'll have to go to the military registration and enlistment office, spend two or three days on a medical examination and examination.
If you unlearned and left to work in another city, you will either have to return home or register with another military registration and enlistment office. This is all quite a long time, and taking into account the general nervous situation in the military registration and enlistment office, it is also not always pleasant. If you are a man and do not have a valid military ID, get one today. If there is a military man, check that all the marks there are valid and that you are registered with the required military registration and enlistment office.
You will need a military officer when applying for some jobs, especially in state institutions and near-state structures. According to the law, a military man is needed when applying for any job at all. But in practice, many companies remember this only on the eve of the next audit. Therefore, you may need a soldier SUDDENLY and it is not known what threatens his absence.
What to do: pluck up courage and get an active military man (preferably do this between calls)
Save: a lot of time and effort when applying for a job and applying for a foreign visa
4.
Take a photo of all documents
Make scanned copies of all important documents: passport, international passport, TIN, SNILS, work book. Put it in the cloud so you can access your documents from any computer or phone. If you don’t have a scanner at hand, take a picture of the documents on your smartphone, this is also good.
This way documents will never get lost. If you start filling out any form on the Internet, all the necessary data will be at hand. If you need to send copies of documents on the public services portal, you don’t have to run to the scanner - everything is ready, you just need to attach the files. I have a folder with documents on my computer, and I go into it every 2-3 months - every now and then I need to send something to someone.
What to do: take a picture of all important documents on your smartphone
Savings: it will be easier to send your details to everyone, sign contracts, get a job, draw up paperwork
mobile application of public services.
The beauty of the application is that it itself looks for your fines, tax debts and before the court in the background. If suddenly a crazy fine or some kind of tax delay appears in some database, the application will immediately tell you about it.
This is especially true if you do not live in the place of your permanent registration and drive a car. She is registered with you, relatively speaking, in Rostov-on-Don, and you drive her in Moscow. Fines come to Rostov, you do not receive them, they accumulate, new fines are added to them, and it all ends with bailiffs starting to look for you. To avoid this, just install the application and register. It's a matter of a minute.
(screenshots)
What to do: download the application and register - https://beta.gosuslugi.ru/information/mobile
Savings: on fines and debts. The tax authorities, the traffic police and the courts will not be able to impose additional penalties and fines on you, because you will pay everything on time.
Do everything in advance and avoid paperwork
So, here are my five tips:
1. Create an account on the public services portal.
2. Register.
3. Close the issue with the military ID.
4. Take pictures of the documents.
5. Install public services applications. »
Sasha's main advice is to take care of the documents in advance. It is difficult to decide on this, because there are always better things to do. But when you urgently need to make a passport, you will thank yourself for the timely registration. Don't leave documents for later.
The second piece of advice is to do everything you can electronically. State agencies like to deal with your documents no more than you do: they are not interested in driving you from office to office, checking papers ten times. The ministries are just waiting for the documents to be processed by robots via the Internet. Therefore, wherever it is possible to make documents electronically, do them electronically.
