Day 1 I have a 2013 Elantra with 35000km on it and the time has come to renew my MVI. I took my car into Canadian Tire, and I get a call from them saying my MVI fails, they point all of the suggested repairs, and then tell me my front brake pads & rotors need to be replaced and that's why the MVI failed. It will cost $550 + tax to fix and they can do it right now. I felt like I was put on the spot so I said let me think about it and get back to you. My co-workers tell me I can just get them to put a rejection sticker on the car that will give me 10 days to get the brakes fixed before bringing it back to the store. So I call and let them know, they say no problem.
Day 2 I take the next day off of work to give me time to get to some nearby auto shops that only operate during daytime hours. I take it to Bay Road Tire & Auto service who offer to inspect my brakes for free. They come back and tell me my rotors will last another 2-3 years and are actually in great condition, but my pads are worn down to 2mm. They tell me that 2mm technically passes by law (the minimum is 1.6mm) and that I will have to replace them in a month, but they would pass an MVI. They then show me a few options for just new brake pads. I go home and I call Canadian Tire letting them know what happened, and they confirm that their report says 2mm on the pads as well, and that according to that they should pass. They ask me to make an appointment for the next day.
Day 3 I show up for my appointment and I sit down with their customer service rep. He asks me my info, reads all of the notes, then prints off all the NS regulations to read me the pad thickness requirements. He's persistently repeating how close the pads are to failing. The whole time I felt like he thought that I was there for him to tell me my brakes were okay for the next two years, and he didn't believe that I intended to replace them asap. What I was really pissed off about was that, on paper, on their own report, it says that my brake pads meet the provincial requirement, and it seems like they tried to lie and tell me that they didn't in order to make me buy the parts and let them install it. After holding my ground he says fine, if they meet the requirement then you will get a sticker, but to be sure we're going to bring the car in and measure it again. They measure it and come back, 1.97mm. He says okay, you get a sticker, but your car is unsafe to drive and you need to change your brake pads. I tell him I understand I need to get the pads replaced but I ask for a refund for the inspection because of how much of a fiasco this was and he says that in order to give me a sticker, he needs to charge for it by law. He also tries to tell me that he gave me a second inspection for free by taking another look at the brakes (thanks). So I don't get a refund, but I did get a sticker without doing anything to my car. And oh, the brake rotors were not mentioned a single time on Day 3, so I guess they must have passed too somehow. At this point I have wasted an hour and a half here, proved them wrong and got my MVI done, left my fiance and dog at the park in the rain for way longer than I intended, and none of the reps said 'sorry' to me once.
How do they get away with this?
Tl;dr – Canadian Tire is evil
Posted on:
February 4, 2022
Posted in:
Tires
What will a brake pad replacement cost for your vehicle, and how can you reduce these expenses? Read on to find out, or contact your local TIRECRAFT for a free quote.
In Canada, the median brake pad replacement cost is approximately $150 per axle, or $300 total, although costs can range between $100 to $300 or more, depending on where you have your vehicle serviced. This approximate cost does include parts and labour.
If you need to replace the brake pads and rotors, expect to pay anywhere from $250 to $400 per axle on average. And if you drive a heavy truck intended for hauling and towing, or a performance vehicle with specialized carbon-ceramic rotors and high-performance brake pads, expect to pay more, often much more.
These are standard brake pad replacement costs, according to Canada’s Kelly Blue Book, but don’t worry—there are plenty of ways to lower those costs to a more acceptable price point, and your local TIRECRAFT is standing by to help you save.
Read on and learn how to cut brake pad replacement costs and take advantage of TIRECRAFT’s exclusive cost control programs, or use the Find a TIRECRAFT tool to speak with a brake replacement specialist straight away.
To speak with a certified technician and learn more about how we can help you reduce brake pad replacement costs, use the Find a TIRECRAFT tool.
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The braking system is one of the most important components of the car, ensuring the safety of the driver and passengers.
The most common symptoms of a malfunction:
If you notice one of these signs, be sure to get it diagnosed and repaired if necessary. Even if your brakes continue to work normally, it is customary to take preventive maintenance at least once every two years or after 30 thousand kilometers.
Specialists of the car service company "1000 Sizes" will conduct a complete inspection and necessary repair of the brake system of your car.
Replacement pads
Brake pads are consumables. Heavily or unevenly worn pads must be replaced. Uneven wear of the brake pads also indicates hidden defects in the operation of the brake system, it can be acidification of the guides, brake piston or "airiness" of the brake hoses. When replacing the pads, our craftsmen will service and “disappear” the caliper guides, apply a special lubricant, and at the same time check all the components of the caliper for their integrity.
Replacing brake discs
Replace discs with cracks, chips, deep scratches, discs with a wavy surface or heavily worn. The use of damaged parts can lead to failure or blocking of the system at any time. When replacing brake discs, our specialists will inspect the brake pads and, in case of uneven wear, replace the brake pads and service the caliper, guides and apply special grease to all moving parts.
Brake fluid change
The quality of the technical fluid directly affects the efficiency of the brakes. Over time, it begins to lose its properties: this is due to the appearance of water in it, sealant particles and decay products of the liquid itself, and air bubbles. Replacement is recommended once a year. Two replacement options are available - this is the removal of the old fluid through the fittings of the brake system and the filling of new fluid with the subsequent "pumping" of all circuits, and also in our company a specialized device is available for replacement. When replacing the brake fluid with a device, the old fluid is completely replaced by a new one, which allows you to completely clean the brake system from water particles, dirt and dust. We recommend changing the brake fluid in this way.
Replacement of drum brake pads
And although this procedure is done extremely rarely, in view of the long service life of this type of pads, it is nevertheless necessary to service the drum mechanism in a timely manner and change the pads if their wear is high enough. Untimely replacement usually entails additional costs, for example, the replacement of drum discs, and possibly the replacement of belts. brake kit.
Brake disc groove
As a rule, the driver learns about the need to groove the brake discs by the characteristic beating in the steering wheel and the brake pedal of the car when braking at speed. If the brake disc is uneven, the contact patch of the pad with the disc decreases and the braking efficiency decreases. With the help of a special “rolling” machine, our specialists will cut off irregularities from the disk and restore its geometry. However, before turning a brake disc, its thickness should be taken into account, if the thickness of the disc is less than the minimum allowable by the manufacturer, such discs cannot be machined, it is necessary to replace the brake discs with new ones.
No. | Name of works | Cost of work |
1 | Replacement of brake pads (disc mechanism) | from 600 rubles |
2 | Replacement of brake pads (drum mechanism) | from 1500 r. |
3 | Brake disc replacement | from 500 r. |
4 | Brake Fluid Replacement | 1000 r. |
5 | Replacing brake fluid with a device | 1500 r. |
6 | Brake disc groove | 1000 r. |
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