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Meet Our Technicians | LG USA Support

Meet Our Technicians | LG USA Support

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Out of Warranty Repair for LG Electronics & Appliances

Why LG? Request Service Meet Our Technicians Parts & Accessories

To Schedule an Out of Warranty Repair, Call 888-376-6825 Now!

We set the standard for Professional Service Excellence

LG Factory Service Technicians provide nationwide premium In-Home repair service for LG Appliances & TVs, without charging a premium price.

  • LG Factory Service is a division of LG Electronics, Inc., Global Leader in appliances and electronics manufacturing.

  • Our highly trained technicians specialize in only LG Brand products, and provide the highest level of professional service available.

If your LG Appliance or TV needs service, and you want the Best Service, Call LG Factory Service today!

Products we repair

Our technicians have been Factory Trained to repair:

LG Washers, Dryers, Refrigerators, Over-the-Range Microwaves, TVs greater than 32", Ranges & Ovens, Dishwashers, and Air Conditioners

Areas where we offer service

We offer out of warranty repair service in more than 200 Service Areas nationwide, in and around the major cities listed below, and we're Growing!

  • Atlanta
  • Atlantic City
  • Augusta
  • Austin
  • Baltimore
  • Baton Rouge
  • Boise
  • Boston
  • Buffalo
  • Charleston
  • Charlotte
  • Chicago
  • Cincinnati
  • Cleveland
  • College Station
  • Columbia
  • Columbus
  • Dallas
  • Denver
  • Des Moines
  • Detriot
  • Ft. Myers
  • Greensboro
  • Greenville
  • Harrisburg
  • Hartford
  • Houston
  • Indianapolis
  • Jacksonville
  • Kansas City
  • Knoxville
  • Las Vegas
  • Los Angeles
  • Louisville
  • Madison
  • McAllen
  • Memphis
  • Miami
  • Milwaukee
  • Minneapolis
  • Mobile
  • Myrtle Beach
  • Nashville
  • New Orleans
  • New York, NJ
  • New York, NY
  • Orlando
  • Pensacola
  • Philadelphia
  • Phoenix
  • Pittsburg
  • Port St. Lucie
  • Portland
  • Raleigh
  • Reno
  • Richmond
  • Sacramento
  • Salt Lake City
  • San Antonio
  • San Diego
  • San Francisco, CA
  • Seattle
  • St Louis
  • Tampa
  • Tuscon
  • Washington D.C

Trained to be the best

In order to enter our Factory Service program, Factory Service technicians are required to train on LG products for over 200 hours, and receive an 80% grade or higher on all exams. Throughout the year, our technicians receive updated training on all new product releases.

In addition to their in-depth repair knowledge, each LG technician undergoes training in proper customer etiquette to ensure the most satisfying repair experience. Technicians are graded on every service visit and given helpful feedback to keep their skills at an optimum level.

Our technician background

Our Factory Service Technicians have an average of over 15 years experience repairing appliances and electronics. We strive for excellence, and work diligently to exceed your expectations.

See what customers are saying about our technicians:

"Matt called me about 30 minutes before his arrival. When he arrived he was well groomed, courteous, and professional at the door. He repaired the dishwasher based on the service I described and requested online. He replaced the motor (not the drain motor). He answered my questions before, during, and after the repair. He cleaned up after he was done. Thank you Matt for your professional first grade service. If there is a need for service repair for any of my other LG appliances (refrigerator and stove), please send Matt."

- Dee, OH

"I was so surprised that LG sent someone to my house, and pleased! I thought I would have to take the TV in to a repair shop and wait for weeks."

- Victoria, CO

"More than top notch! A few of our local companies could certainly use the standards used by your company. We found your tech very knowledgeable and helpful!"

- Kathy, CO

Join our growing team!

We are always looking for well qualified technicians to add to our nationwide team. Contact us for more info.

Visit LG Careers

LG Appliance Repair Services in NY and NJ

Most Preferred Appliance Repair Service

Submit a ServiceRequest

Service Request

TWENTY DOLLARS OFF845-617-1111(NY)

LG Services

Lg Appliance

Appliance Medic repairs all LG home appliances 24 hours a day, 7 days a week including weekends and holidays!

Find reliable LG repair professionals in your area. Whether you need help with the home appliance from microwaves to washing machines, just enter your Post Code and Product Type to locate and find a repair provider near you by Appliance Medic. Need additional help? Please visit our Support overview page to find LG repair information or contact a customer service representative.
Appliance Medic make it easy for you…

  • Experience in repairing LG since 1999.
  • Access to the latest LG software.
  • Fast, local repair service.
  • Fully insured and all work guaranteed.

LG Corporation is a South Korean based corporation specializes in electronics, chemicals and telecommunications products.  LG is the leader in producing top quality, energy efficient household appliances including LG refrigerators, LG stoves, LG cooktops, LG washers, LG dryers, LG microwaves, LG ranges & Garbage Compactor Repair.

Why trust us?

  • Established in 1999, more than 20 years of experience.
  • Thousands of happy customer.
  • Your domestic appliance repair guaranteed
  • Your engineer will use the latest technology and manufacturer’s data for a more reliable and faster repair.

We know how it feels when your appliance breaks down. We will be there to help you, no matter where you live. To look at our service area.

Testimonials

  • On a very hot day our freezer stopped working. Solomon immediately came and evaluated the situation. Although he could not do the repair since he needed a part, his prompt response alerted us to the fact we needed to make other arrangements for the food which was at risk of becoming spoiled. When the part came in his technician quickly and neatly made the repair. we highly recommend this company.
  • ELIZABETH H.
  • We had a loud noise in our freezer 'fixed' by another company and it re-appeared 8 months later. Within 4 hours of calling, Jorge was here, and in 5 minutes figured out & fixed the problem and provided our long term solution! I highly recommend Appliance Medic and Jorge!!
  • ED MAZZELLA
  • Good service at a reasonable price. The technician (Jorge R) brought my Viking fridge back to life while keeping the cost down as much as he could. 50721
  • JUSTIN
  • I received outstanding service today from Jorge in the replacement of my oven igniter. Fast, courteous service and a pleasure to deal with.
  • JP
  • Terrific Service!!
  • MATTHEW GORDON

About Us

Contact Us

Location

NEW JERSEY NEW YORK

Order service repair | LG Support Russia

Once a case has been assigned, an LG customer support representative will contact you to confirm repair details.

* Required fields

If you can't find the model you need, please contact us.

Enter model number

or select by product category

Enter model number or select by Product Category*Required field

Serial number *Required fields

Specify the Serial Number (optional). The serial number is incorrect. Please note that your serial number range is not eligible for our flat rate program. Please contact our call center at 1-888-542-2623 to book an out-of-warranty service.

Date of purchase / installation *Required fields

Date of purchase is required. Purchase date required.

Select a product below.

CategorySMARTPHONESTV / AUDIO / VIDEOIT ProductsHOUSEHOLD APPLIANCESAIR CONDITIONERSCOMMERCIAL PRODUCTS

Select product

Select a product category

It is located at the end of the model name on the serial number sticker

  • Did you know LG provides a flat-rate for labor and parts for your out of warranty products?
  • Get LG out of warranty support at https://lgoutofwarranty. ca/en/main/home.do
My symptoms
>
Description
Attachment
Attachment
Captured image

Step 3. Selecting the date and time of repair

EditEdit

Please note that the selected dates are not final. The exact date of the visit of the master will be agreed upon during communication with a representative of the service center.

Desired visit date *Required field

Booking date is required. A valid booking date is required.

Desired visit time *Required field

Select time

Schedule required.

2nd option

Reservation date is required. A valid booking date is required.

2nd option

Select time

Schedule required.

3rd option

Reservation date is required. A valid booking date is required.

3rd option

Select time

Schedule required.

This service schedules a visit to the home or office of a customer, an LG technician. Please, we will contact you using the contact details you fill out below.

Check availability of LG Repair Service

Enter zip code*Required fields

Please enter zip code Please enter an invalid zip code.

Select address

Unfortunately, the
product you have selected is not available for repair request at the moment.

However, you can troubleshoot, contact us (800) 200-76-76 for any support.

Continue with a repair request*Required fields

This is mandatory.

Select the desired date and time for the visit of the master

It is possible to schedule a visit of the Brand Service master for the specified date and time.

Select the date of the call*Required fields

Select a date

Booking date is required.

Please enter a time to call *Required fields

Please select a time

Schedule required.

Please select a date and time for your repair request.

Select a Repair Service Center*Required fields

This is required.

request-repair-step-repair-type-shipIn-nonreal-box-desc

This service schedules a visit to the home or office of a customer, an LG technician. We will contact you using the contact information you provided below.

Check availability of LG Repair Service

Enter zip code*Required fields

Postcode required Please enter an invalid zip code.

Select address

Unfortunately, the
product you have selected is not available for repair request at the moment.

However, you can troubleshoot, contact us (800) 200-76-76 for any support.

Continue with a repair request*Required fields

This is mandatory.

Select the desired date and time for the visit of the master

It is possible to schedule a visit of the Brand Service master for the specified date and time.

Select a date for the call*Required fields

Select a date

Booking date is required.

Please enter a time to call *Required fields

Please select a time

Schedule required.

Please select a date and time for your repair request.

Select repair service center*Required fields

  • 97 BAY STATE DRIVE, BRAINTREE, MA 02184
    Phone : 800-243-0000 Top Ranked Customer Care Centre, Mongkok
  • 926 EAST FREMONT AVENUE, SUNNYVALE, CA, 94087
    Phone : 800-243-0000 (S)*ASHTON ELECTRONICS, INC.ASHTON ELECTRONICS, INC.
  • 1360 White Oaks Rd Unit H , CAMPBELL , CA , 95008
    Phone : 800-243-0000 (S)TV Unlimited Inc.

This is mandatory.

Please note that the selected dates are not final. The exact date of the visit of the master will be agreed upon during communication with a representative of the service center.

1st Choose

Select a date for the call*Required field

Booking date is required. A valid booking date is required.

Specify the time of the call *Required field

Select the time

Time Schedule is required.

2nd Choose

Select a date to call

Reservation date is required. A valid booking date is required.

Specify the time of the call

Select the time

3rd Choose

Select a date to call

Reservation date is required. A valid booking date is required.

Specify the time of the call

Select the time

Please note that the selected dates are not final. The exact date of the visit of the master will be agreed upon during communication with a representative of the service center.

1st Choose

Select a date for the call*Required fields

Reservation date is required. A valid booking date is required.

Please enter a time to call *Required fields

Please select a time

Schedule required.

2nd Choose

Choose a date to call

Reservation date is required. A valid booking date is required.

Select a time to call

Select a time

3rd Choose

Select a date to call

Reservation date is required. A valid booking date is required.

Specify the time of the call

Select the time

This service schedules a visit to the home or office of a customer, an LG technician. We will contact you using the contact information you provided below.

Check availability of LG Repair Service

Enter zip code*Required fields

Please enter zip code Please enter an invalid zip code.

Select address

Unfortunately, the
product you have selected is not available for repair request at the moment.

However, you can troubleshoot, contact us (800) 200-76-76 for any support.

Continue with a repair request*Required fields

This is mandatory.

Select the desired date and time for the visit of the master

It is possible to schedule a visit of the Brand Service master for the specified date and time.

Select a date for the call*Required fields

Select a date

Booking date is required.

Please enter a time to call *Required fields

Please select a time

Schedule required.

Please select a date and time for your repair request.

Select a Repair Service Center*Required fields

This is required.

This service schedules a visit to the home or office of a customer, an LG technician. We will contact you using the contact information you provided below.

Check availability of LG Repair Service

Enter zip code*Required fields

Please enter zip code The postal code is incorrect.

Unfortunately
Online repair service is not available for this model.

Please contact us at (800) 200-76-76 for support.

Select the desired date and time for the visit of the master

It is possible to schedule a visit of the Brand Service master for the specified date and time.

Select a date for the call*Required fields

Select a date

Booking date is required.

Specify the time of the call *Required fields

Select time

Schedule required.

Please select a date and time for your repair request.

Select a Repair Service Center*Required fields

This is required.

Do the dates above fit your schedule?*Required fields

Yes No

This is mandatory.

If not, which date would you prefer.*Required fields

The date is required. A valid booking date is required.

Repair Delivery Service

With this service, you schedule a visit to an authorized LG service center to service your LG products

Check for an authorized LG service*Required fields

Select a product

Check for an authorized LG service.

Repair with delivery

We will collect your item and return it repaired.

After you complete this application, our specialists will contact you as soon as possible during business hours. It is important that you leave a prompt contact number. Our agent will make an appointment for the product and we will send it to our technical service. When it arrives, you will receive an email and you can follow the status of the repair on our page.

Dear Customer, Please keep your proof of purchase ready (Purchase Invoice) to claim warranty and to avail free of cost repair.
If the product is Out of warranty, please note that applicable charges shall apply and shall be informed by LG representative

* Obligatory field

I have noted and understood above information*Required field

Check is required.

Sind Sie sicher, dass Sie die Kunden-Art wechseln möchten?
Sollten Sie die Kunden-Art ändern, gehen alle Daten verloren

Step 5. Submitting a repair request

Please check the entered information. Select EDIT to change the information. Select CONFIRM to submit a repair request.

Confirm

Transfer completed.
Thank you for your feedback.

System error. Please try again.

Are you sure you approve the repair request?

Dear Customer, Please keep your proof of purchase ready (Purchase Invoice) to claim warranty and to avail free of cost repair.
If the product is Out of warranty, please note that applicable charges shall apply and shall be informed by LG representative

I have noted and understood above information*Required field

Check is required.

Find out more about your product LG

All service centers

Field Service LG

No need to bring the equipment to our service center

Troubleshooting is done at home at a convenient time for you

In the event of a warranty repair, the visit, the work of the master and spare parts are free

On-site repair services for large vehicles weighing more than 5 kilograms

LG Branded Field Service is available for residents of cities:

  • Moscow
  • Volgograd
  • Kazan
  • Nizhny Novgorod
  • Omsk
  • Rostov-on-Don
  • Samara
  • St. Petersburg
  • Ufa
  • Khabarovsk
  • Voronezh
  • Krasnodar
  • Novosibirsk
  • Vladivostok
  • Minsk

All service centers

Equipment repair

LG Branded Service is a quick and high-quality repair of LG appliances (washing machines, TVs, refrigerators) at home, as well as the use of only branded spare parts from the manufacturer.

The cost of out-of-warranty repair of large household appliances in the regions is specified in the support service.

All Service Centers

Equipment installation

We are glad to announce that we have expanded the list of LG Branded Service in Moscow. Now, in addition to repairing equipment, you can always call our specialists to install equipment.


Learn more